ROAMORA CARE

Answers for the route ahead.

The essentials on orders, delivery, returns and taking care of your ROAMORA bag.

Before you go.

Most order and delivery questions are answered below. If you still need help, our support team is ready.

When will my order ship?

Orders are prepared promptly. Once the carrier has collected your order, tracking details are sent to the email used at checkout.

Can I change my order?

Contact us as soon as possible with your order number. We will always try to help before an order is prepared for dispatch.

How do returns work?

Unused items can be returned within 30 days of delivery. Visit the Returns page for the process and the conditions that apply.

How is my bag covered?

ROAMORA bags include a one-year limited warranty against manufacturing faults. Please keep your proof of purchase.

Explore the ROAMORA collection built for everyday movement.